Last updated: 3 October 2026
DOUBI CONSULTING LTD (“DOUBI CONSULTING”, “we”, “us” or “our”) operates the website doubicounsulting.uk and provides digital marketing services, including SEO, PPC and social media marketing (SMM).
This Privacy Policy explains how we collect, use, store and share personal information when you visit our website, contact us, request a proposal or purchase our services.
1. Who is responsible for your information?
DOUBI CONSULTING LTD is responsible for the personal information described in this policy.
Business contact address:
Office 1929, 182–184 High Street North
East Ham, London, E6 2JA, United Kingdom
Email: contact@doubicounsulting.uk
Phone: +44 730 962 9084
2. Information we collect
Depending on how you interact with us, we may collect:
• Your name, business name, email address, phone number and business address.
• Information you provide in enquiries, project briefs, proposals, contracts and customer support messages.
• Project materials and information you choose to share with us, such as website, social media or advertising account data needed to provide a service.
• Order, invoice and payment status information.
• Technical information about your visit, such as your IP address, browser type, device information, pages viewed and timestamps.
• Cookie and similar technology information, as explained below.
Please do not email passwords or payment card details to us. Payments are processed by Stripe or the payment provider displayed at checkout. The provider processes payment details under its own privacy terms. We may receive transaction information such as payment status, amount and transaction reference.
3. How we use your information
We use personal information to:
• Respond to enquiries and prepare proposals.
• Set up and deliver agreed SEO, PPC, SMM and related services.
• Process payments, manage invoices and handle refunds or disputes.
• Communicate with you about your projects, account or support requests.
• Operate, secure and improve our website and services.
• Keep records and meet legal, accounting and regulatory obligations.
• Send marketing messages where permitted by law. You can unsubscribe at any time.
4. Our legal grounds for using information
Where data protection law requires a lawful basis, we generally use personal information because:
• It is necessary to respond to your request or perform a contract with you.
• We must comply with a legal obligation.
• It is necessary for our legitimate business interests, such as managing enquiries, securing our website and improving our services, where those interests do not override your rights.
• You have given consent, where consent is required, such as for certain marketing messages or non-essential cookies.
5. Cookies and website analytics
Our website may use cookies and similar technologies. Some are necessary for the website to function. Analytics or advertising cookies, if enabled, will be used only in accordance with applicable consent requirements.
You can manage cookies through your browser settings and, where available, through our website’s cookie controls. Blocking necessary cookies may affect some website features.
6. Who we share information with
We may share relevant information with service providers that help us operate our business, such as:
• Stripe or another payment provider to process payments and refunds.
• Website hosting, security and technical support providers.
• Email, contact-form and customer-support providers.
• Analytics providers, where used and permitted.
• Advertising, search or social media platforms when needed to deliver a service you requested and authorised.
• Accountants, professional advisers, regulators or public authorities where required by law.
We do not authorise service providers to use personal information for purposes unrelated to the services they provide to us, subject to their own legal obligations.
7. International transfers
Some service providers may process information outside the United Kingdom. Where applicable data protection law requires safeguards for an international transfer, we will use a recognised transfer mechanism or other safeguard required by law.
8. How long we keep information
We keep personal information only for as long as reasonably necessary for the purposes described in this policy. This includes keeping relevant business and payment records for any period required by law, and retaining project or support records for as long as needed to manage our relationship, resolve issues or establish and defend legal claims. We delete or securely dispose of information when it is no longer needed, where practicable.
9. Your privacy rights
Depending on the laws that apply to you, you may have the right to request access to, correction of or deletion of your personal information; to object to or restrict certain uses; to receive a copy of certain information; or to withdraw consent where we rely on consent.
To make a request, contact us at contact@doubicounsulting.uk. We may need to verify your identity before responding. You may also complain to the relevant data protection authority. In the United Kingdom, this is the Information Commissioner’s Office (ICO).
10. Information processed for our clients
When we provide marketing services and process personal information on behalf of a client, the client may be responsible for deciding how that information is used. Any such processing will be governed by the relevant service agreement and, where required, a separate data processing agreement.
11. Security and third-party websites
We use reasonable measures designed to protect personal information. No method of transmission or electronic storage can be guaranteed completely secure.
Our website may link to third-party websites or platforms. Their privacy practices are governed by their own policies, which we encourage you to review.
12. Children
Our website and services are intended for businesses and adults. We do not knowingly collect personal information from children under 18. If you believe a child has provided us with personal information, contact us so we can review and take appropriate action.
13. Changes to this Privacy Policy
We may update this policy from time to time. The latest version and its update date will be posted on this page.
14. Contact us
For questions or requests about this Privacy Policy, contact:
DOUBI CONSULTING LTD
Office 1929, 182–184 High Street North
East Ham, London, E6 2JA, United Kingdom
Email: contact@doubicounsulting.uk
Phone: +44 730 962 9084
